Update as of Monday, April 28th, 3:01 PM
We are pleased to report that the issue affecting features such as Check and Cancel has now been resolved.
EMIS has confirmed they have implemented a fix for the problem originating from their partner API. Normal service for these features should now be restored.
We thank you for your patience and understanding during this disruption.

Friday, April 25th, 1:42PM
We are aware of a service disruption currently affecting features such as Check and Cancel. The root cause is an identified issue with the EMIS partner API, which is outside of our direct control but impacts our service delivery.
We understand this may cause significant inconvenience, and we sincerely apologise. Please be assured we are working closely with EMIS technical teams towards a swift resolution. We appreciate your understanding.